Όροι Χρήσης
Terms of Use
For us, maintaining your online privacy is considered a fundamental right and, as a Data Controller, within the framework of the General Data Protection Regulation (EU) 679/2016 (GDPR), we are committed to ensuring the confidentiality of your personal data, which we collect during our commercial transactions.
The processing and protection of your personal data are subject to the terms of this Privacy Policy, as well as the provisions of the GDPR and all applicable national, EU, and international legislation concerning the protection of individuals with regard to the processing of personal data, as in force from time to time.
WHAT DOES THE GDPR DEFINE AS PERSONAL DATA?
Any information that can be used to directly or indirectly identify a natural person, such as a name, identification number, location data, online identifier, or one or more factors specific to the physical, genetic, psychological, economic, cultural, or social identity of that person.
WHAT DATA DO WE COLLECT AND FOR WHAT PURPOSE?
The personal data we collect during your browsing and use of our website’s functionalities include:
Data you provide when registering or completing the contact form: full name, email address, postal address, and contact telephone numbers.
Technical data such as your IP address and the browser you use when visiting our website.
By registering on our website, you consent to the general terms of use and any amendments, as described herein.
CONSENT
Where the processing of your personal data is based on your consent, a copy of the consent statement is kept, including all relevant details, to demonstrate its provision and to facilitate its withdrawal, should this be requested.
Consent is granted for specific and distinct processing purposes that have been communicated in advance, and by granting it, you confirm that you have full knowledge of these purposes.
YOUR RIGHTS
As a data subject, you have the right to access the personal data we have collected about you. You may also request the deletion, correction, restriction of processing, or object to the processing of your data, except where we are legally obliged to retain them for administrative, legal, or security reasons.
You also have the right to withdraw your consent at any time regarding the processing of your personal data.
Your rights under the GDPR include:
Right of access
Right to rectification
Right to erasure (“Right to be forgotten”)
Right to restriction of processing
Right to data portability
Right to object
Right to object to automated individual decision-making, including profiling
SUBMISSION OF REQUESTS – EXERCISE OF RIGHTS
To exercise your rights, you may submit a relevant request. We commit to responding and providing the requested information without undue delay and within one (1) month from the verified receipt of the request.
This period may be extended by up to two (2) additional months if required, taking into account the complexity and number of requests. In such cases, you will be informed within one (1) month of receipt.
If we are unable to respond within the prescribed timeframe, you will be informed of the reasons within one (1) month of receipt.
Requests are reviewed for size and repetition per requester to assess potential abuse, in accordance with Article 12(3) of the GDPR.
HOW DO WE PROCESS YOUR PERSONAL DATA?
In compliance with the GDPR, we process personal data lawfully, fairly, and transparently, ensuring legality, objectivity, and transparency.
Data are collected for specified, explicit, and legitimate purposes.
Only data necessary and appropriate for the processing purposes are collected.
Data are kept accurate and up to date.
Data are retained only for as long as necessary and then securely destroyed.
Appropriate technical and organizational measures are applied to protect data against loss, misuse, unauthorized access, and disclosure.
LEGAL BASIS FOR PROCESSING
For all processing purposes described above, the legal basis is legal obligation. Processing is necessary to comply with obligations imposed by law. Failure to process required data may result in legal violations, penalties, and inadequate service provision.
Specifically, the company’s purposes and functions are determined by applicable legislation and related regulations, directives, and circulars.
SHARING OF PERSONAL DATA
Your personal data are treated with complete confidentiality and security and are not disclosed to third parties, except where disclosure is legally required.
DATA RETENTION PERIOD
Personal data are retained only for the reasonable period necessary for the purposes of processing. Where processing is based on legal obligation, retention is determined by applicable legislation, audit periods, statutory limitation periods, and your legitimate interests.
Where processing is based on consent, data are retained until consent is withdrawn, at which point the data are deleted.
FURTHER PROCESSING
We reserve the right to amend this Privacy Policy whenever changes require notification. If your data are to be used for a new purpose not covered herein, you will be informed in advance and, where required, your consent will be requested.
OTHER TERMS
Personal data are collected directly from you, the data subject.
As Data Controller, we confirm that all necessary organizational and security measures have been taken in accordance with the GDPR.
Processing is carried out fairly, respecting privacy, personality, and human dignity, in good faith and with the free will of the parties.
If you are unable to exercise your GDPR rights or have questions, clarifications, or complaints, you may contact the Hellenic Data Protection Authority for support and assistance.
COOKIE POLICY
Introduction
Cookies are small data files stored on your computer or mobile device. They allow websites to remember your actions. Most browsers (e.g., Google Chrome, Mozilla Firefox, Safari, Opera) support cookies, but users can configure their browsers to reject or delete them.
Purpose of Cookies
Cookies are primarily used to measure website traffic and improve user experience. They may collect anonymous data such as visitor numbers, location, device information, referral sources, and search keywords.
Use of Cookies
Our website stores cookies to improve navigation and measure traffic. These cookies do not compromise user privacy or sensitive personal data.
CMS Cookies
The website uses a Content Management System (CMS) that stores session cookies to enhance navigation.
Google Universal Analytics Cookies
Google Universal Analytics uses cookies to record anonymous user interactions:
_ga: identifies unique visitors (expires after 2 years).
_gat: tracks anonymous browsing behavior (expires after 10 minutes).
Cookie lifetimes may be modified by Google without notice.
CookiesDirective Cookie
After consent is given, a cookie named cookiesdirective is stored for one year to remember your consent and avoid repeated prompts.
Consent Requirement
Cookie installation is governed by Greek Law 3471/2006 (implementing Directive 2002/58/EC) and requires user consent after clear and comprehensive information.
Visitor Consent
Consent is obtained before storing third-party analytics cookies. Users may delete cookies at any time via browser settings.
A special plugin prevents cookie storage until consent is granted.
Control and Deletion of Cookies
You can control and delete cookies via browser settings. More information is available at www.aboutcookies.org. Disabling cookies may affect website functionality.